Cancellations and Returns

Full Name*

Email*

Phone (optional)

Order Number*

Reason for request*
-- Select an option -- Withdrawal (14 days) Defective or damaged product Incorrect product received Other reason

I confirm that I understand that return costs are borne by the customer, except in the case of shipping errors or defective products.

Detailed description (optional)

According to our Return Policy, products must be returned with all their accessories, manuals, and original packaging, adequately protected for transport. Product handling should be limited to what is necessary to verify its nature, characteristics, and functioning, as would be done in a physical store.

I have read and accept the Privacy Policy and the Withdrawal and Returns Policy.